Our important contact information.
Your questions and concerns are very important to us. So that we may assist you in the fastest and most efficient way possible, please use the information below to direct your inquiry.
Important Phone Numbers
CONTACT CENTER
323.859.2250, Option [2]
M-F | 7:00am – 7:00pm
ADDRESS + EMAIL CHANGES
323.859.2250, Option [2]
M-F | 7:00am – 7:00pm
NOTE: It is important that we identify our members correctly before making changes to your account. Once our representative properly identifies you, we can assist you with your requested change.
ONLINE BILL PAY QUESTIONS
323.859.2250, Option [2]
M-F | 7:00am – 7:00pm
MONEYLINE | 24/7
323.859.2250, Ext. 4150
MONEYLINE USER GUIDE
LOST OR STOLEN CARDS | 24/7
Visa Credit or Debit: 888.241.2510
Debit/ATM Card: 888.241.2510
BLOCKED CARDS | 24/7
Visa Credit or Debit: 888.241.2510
VISA CARD ACTIVATION | 24/7
Visa Credit or Debit: 866.762.0558
Select PIN (Debit/ATM): 866.762.0558
Important Email + Mailing Addresses
ASSISTANCE AFTER HOURS
EHELP CONTACT FORMNOTE: This is not a secure form of communication; please DO NOT include any sensitive information, such as account and social security numbers.
GENERAL INQUIRIES
For communications that are NOT time-sensitive, please complete our Online Contact Form and a representative will get back to you.
CONTACT FORMNOTE: This is not a secure form of communication; please DO NOT include any sensitive information, such as account and social security numbers.
TO REPORT A CONCERN OR COMPLAINT
If you have a concern or complaint regarding issues at our credit union, please contact us immediately:
CALL
323.859.2250, Option [2]
M-F | 7:00am – 7:00pm