Employment

Slide CAREERS

CERTIFIED FEDERAL CREDIT UNION
JOB OPPORTUNITIES

FULL-TIME TELEPHONE MEMBER SERVICE REP/TELLER
EL MONTE BRANCH

Certified Federal Credit Union is seeking an experienced and motivated candidate to join our Operations department at a credit union that has earned the highest rating in the country for its Safety and Soundness.

GENERAL JOB DESCRIPTION: Accurately perform transactions via telephone, mail or in person with a positive and sincere attitude. Discuss products and services offered at Certified FCU and answer many different types of questions as they relate to members’ accounts. Solve issues for members with courtesy, professionalism and knowledge. Recognize fraudulent checks and counterfeit currency. Work efficiently and accurately.

QUALIFICATIONS: The candidate must possess outstanding telephone communication skills while demonstrating a positive, upbeat attitude. Candidate must be willing to work a flexible schedule between 7am and 7pm. The candidate must also be able to handle confidential information with the utmost integrity. Previous cash-handling and telephone customer service with a financial institution preferred. Communication in Spanish is a plus.

To Apply: Please submit your resume to Suzanne Manriquez at [email protected]


FULL-TIME CONSUMER LOAN OFFICER
EL MONTE

GENERAL JOB DESCRIPTION: Processing and approving loans in compliance with Federal regulations and credit union lending policies. Responsible for loading, underwriting and approving consumer loans.

QUALIFICATIONS: The candidate will be responsible for assessing risk on potential member loans. This presents an exciting opportunity for a talented, self-directed, motivated candidate to work in a creative and collaborative team environment.

Advanced education is preferred. Candidate must have a minimum of three to five years of underwriting experience with risk-based lending. Must be proficient with Microsoft Office Suite, primarily Excel and Word. The candidate must have excellent written and oral communication skills and Spanish speaking is a plus. Experience with ALPS and/or FSP software program and DMV processing also a plus.

The candidate must be self-motivated and possess strong people skills, with a positive, can-do attitude and be available to work any shift between 7:00am and 7:00pm.

To Apply:  Please submit your resume to Suzanne Manriquez at [email protected]


FULL-TIME – REAL ESTATE LOAN UNDERWRITER
EL MONTE BRANCH

GENERAL JOB DESCRIPTION: The candidate will analyze loan requests and make credit decisions in compliance with Federal regulations and credit union lending policies. They will be responsible for reviewing and evaluating information on mortgage loan documents to determine if member, property, and loan conditions meet bank and regulatory standards. Approves or rejects loan applications, or requests additional information. Establishes terms and conditions of an approved loan and reviews with member. Candidate will also be responsible for producing final loan documents to be signed in escrow in addition to assembling final signed loan documents and ensure they comply with company policy requirements.

QUALIFICATIONS/EXPERIENCE: Candidate must have a minimum of three to five years of similar or related experience. The candidate must have excellent written and oral communication skills and Spanish speaking is a plus. Knowledge of FSP, Calyx Point and Servicing Director is also a plus. Underwriters are required to maintain an active and current license with the National Mortgage Licensing System while employed with Certified Federal Credit Union. The candidate must be self-motivated and possess strong people skills, with a positive, can-do attitude.

To Apply: Please submit your resume to Suzanne Manriquez at [email protected]


COLLECTOR

PRIMARY FUNCTION: Under the direction of the Collections Manager, the Collector contacts members with delinquent loans for the purpose of obtaining outstanding balances.

SPECIFIC DUTIES: Contacts members to obtain short-term delinquent payments. Determines member’s status and gathers information. Arranges for payment-schedule to bring short term delinquent loans current. Assists in the provision of a monthly delinquency report.

DESIRED QUALIFICATIONS: Must be current with all Fair Collection policies and procedures and have detailed knowledge and proven experience with collection activities. Must have a working knowledge of repossession procedures and skip tracing techniques. Must be able to handle a high volume of calls. Bilingual in Spanish and English a must.

EDUCATION: High School Graduate or GED and some college

EXPERIENCE: 5 – 7 years experience in Collections at a large financial institution or finance company.

To Apply: Please email your updated resume to Suzanne Manriquez at [email protected]


California Consumer Privacy Act Applicant, Employee and Contractor Notice
This notice is applicable to the following natural persons: job applicants, employees, directors, officers, and contractors of the credit union.

Information Collection
Certified Federal Credit Union collects the following personal information about job applicants and references listed on job applications, and may collect certain information about the other natural persons listed above:
Name, signature, alias, social security number, address, phone numbers, e-mail address, driver’s license or state identification numbers, education, employment history, sex, citizenship, immigration status, and professional or employment related information. We may also collect the name, address and telephone number of your listed references or emergency contact information.
This personal information is collected and used by the credit union within the context of the natural person’s role or former role as a job applicant to, an employee of, director of, officer of, or a contractor of Certified Federal Credit Union.

Additional Consumers
This notice also covers any personal information that is necessary for the credit union to retain to administer benefits for another natural person relating to the natural person acting as a job applicant to, an employee of, director of, officer of, or contractor of the credit union to the extent that the personal information is collected and used solely within the context of administering those benefits.

Americans with Disability Act
Certified Federal Credit Union does not discriminate based upon physical or mental impairment. A qualified individual with a disability, who can perform a prescribed job function with or without reasonable accommodation, will be considered equally with other applicants for available positions.

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